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Wilmette Case Study
Who and Where
Steve V. is a home owner in Wilmette, IL.
Steve hired a plumber to install a new garbage disposal at his home in Wilmette. During the installation, the plumber noticed mold underneath the sink. The plumber referred Steve to Castino Restoration. Castino Restoration arrived on-time and carefully explained the process to Steve. Throughout the project, the team lead provided Steve with pictures and thorough communication. Technicians from Castino worked quickly and efficiently to repair the mold damage. When Steve assessed the work done by Castino, he wrote us a long, complimentary note. Part of it read:
“When a new disposal was installed, the plumber who installed it told me that he noticed some mold underneath the sink. He recommended Castino. John and Peter came out to provide an estimate and were very thorough. Peter was the project Manager and led the team on the project. He did a phenomenal job along with the rest of the team.”
Why you should choose Castino Restoration for Wilmette mold repair
Castino Restoration has won numerous industry awards including the Best of North Shore Magazine reader survey and the Super Service Award from Angie’s List. We have maintained an A+ Rating with the Better Business Bureau and Best Pick Reports for six consecutive years.
Castino Restoration treats everyone’s home with respect. It’s important to our team that every aspect of the job is explained and questions are answered. Steve noticed this when we can to repair mold at his home. He said, “[They were] Respectful of my home: When they removed the countertop, they asked where I would prefer they set it while the work was being performed rather than just put it wherever.” It’s that commitment to customer service that separates Castino from the competition.
“Our highest priorities are service and quality. It is all about developing relationships and repeat business, and that can only be accomplished through customer satisfaction. Each customer has a different set of concerns. We find out what those are and deliver what they want.”
Roger Castino – Owner
Schedule mold repair in Wilmette with Castino Restoration.